Privacy

Privacy Policy

SIA "TavaGaisma" (reg. no. 40203487873, legal address: Pūces iela 15 - 8, LV-1082, Riga, Latvia) complies with the requirements of the European Union General Data Protection Regulation No. 2016/679 in Latvia.

Your personal data is safe with us!

SIA "TavaGaisma" provides you with the best user experience. Our goal is to inform you as clearly as possible about how and why we use your personal information. We obtain information about you from various sources. Some of the information may be personal information that can be used to identify you (your name, surname, email address, phone number, or residential postal address).

By using our website to purchase goods or services, you confirm that you understand the Personal Data Processing and agree to follow changes to it.

SIA "TavaGaisma" has the right to make changes at any time, which are published on the website tavagaisma.lv. Please review it before making repeat purchases.

Collection and Use of Personal Data

SIA "TavaGaisma" collects information obtained about you to provide even better services and user experience. We maintain responsibility for data processing and the importance of confidentiality. SIA "TavaGaisma" collects private data necessary for you to achieve the goal - to purchase goods, receive services, or receive information. When making a purchase, the submission of personal data is mandatory, as it is not possible for you to make a purchase without it.

Information Acquisition

  1. You provide us with personal information (name, surname; phone number; email; address for receiving goods or services) when signing up for a service account on our site, calling, or sending an email. Your personal data is automatically anonymized after the completion of the order (delivery, cancellation, or return).
  2. You notify the way you wish to receive our sent information about our goods and services (by sending SMS, to postal address, or email address).
  3. SIA "TavaGaisma" uses cookies (small files stored in your computer's browser) to ensure website functionality, remember your preferences for purchases and advertising reception; as well as to obtain statistical data on page visitor flow, number, and time and to improve operational efficiency on the site.
  4. SIA "TavaGaisma" for better experience and ease of use, they are not necessarily required for the site. Enabled cookies will provide basic functions. Deletion of saved cookies is possible in the settings section of your device's internet browser by deleting the saved cookie history.
  5. SIA "TavaGaisma" can receive your personal information as a site user only from you personally and only if you use the site's services (order registration, contacting customer service support, providing feedback on a purchase or service, or email).

Personal Data Recipients

In cases specified by law, SIA "TavaGaisma" may transfer information to third parties. SIA "TavaGaisma" may use aggregated information obtained from site users, without identifying individual persons, in order to better understand how sites are used, as well as to study site visitor habits, improve the site.

  1. When paying for goods and services provided by the tavagaisma.lv site, we receive, collect and process the following information: Your bank account number; bank institution name; Your phone number; email address.
  2. SIA "TavaGaisma" transfers only the necessary amount of data to data processors - third parties (data centers, support services, delivery services, etc.) for the performance of a specific task or service provision. Third parties cannot use your data for other purposes or transfer to other persons without the consent of SIA "TavaGaisma". Processors ensure the protection of your personal data in accordance with applicable regulatory enactments and a written agreement with SIA "TavaGaisma".
  3. Personal data may be transferred to competent state authorities and administrative institutions, law enforcement authorities (police, etc.) supervisory authorities only in case of necessity and in accordance with the legal procedure specified in regulatory enactments.

Duration of Your Data Storage

  1. To provide warranty and post-warranty support for your purchased product, to contact you regarding the made request, to perform accounting records, as well as to manage your settings and rights, SIA "TavaGaisma" stores your personal information for 10 years.
  2. If you do not request the deletion of your data during this period using the tavagaisma.lv site, after the end of the 10-year term, personal data is destroyed.

Your Rights and Options

Regulatory framework in the field of data protection grants you rights regarding the processing of your personal data. If you have any questions or concerns about your data protection and SIA "TavaGaisma" data protection measures, please contact us.

  1. Every person has the right to receive information specified in regulatory enactments in connection with the processing of their data and to object to the processing of personal data by submitting a written application to the legal address of SIA "TavaGaisma" at Pūces iela 15 - 8, LV-1082, Riga, Latvia.
  2. You have the right to submit a complaint to the State Data Inspectorate if you believe that your rights to personal data protection have been violated.
  3. You have the right to refuse to receive emails by sending a message to the email info@tavagaisma.lv or refuse using the link in electronic messages. When your data is processed with your consent, you have the right to withdraw consent at any time, which serves as the basis for SIA "TavaGaisma" to stop processing your data.
  4. You have the right to request SIA "TavaGaisma" to delete or restrict your personal data, object to the processing of personal data, request personal data correction in accordance with the Regulation's provisions. This does not apply to cases where the law requires SIA "TavaGaisma" to retain data.
  5. You have the right to restrict the processing of your personal data. However, it should be noted that if you request that your data processing be restricted, it may affect your ability to receive SIA "TavaGaisma" services.

Responsibility for Processing Your Data

The responsible party for processing your personal data is SIA "TavaGaisma" (reg. no. 40203487873, legal address: Pūces iela 15 - 8, LV-1082, Riga, Latvia). If you have any questions about the processing of your personal data, write to SIA "TavaGaisma" at the email info@tavagaisma.lv.